Join us at the Sydney AI Builders Meetup, Thu 3 Dec in Chippendale. Request a place →

AI agents for operations work that repeats every week or month

TobyBot is an agentic bot. Set the goal once, like "match this month's invoices to purchase orders". It lists the mismatches, then runs again on a schedule once you save it as a bot.

New goalExample
At month end, collect the supplier invoices from the finance inbox, match each one to its purchase order and list the ones that do not match.

Result ready

AI agents for operations: eight jobs to start with

Eight jobs that come round on a calendar, each one written as a plain request.

  • Month-end invoices

    Collects invoices from the inbox and checks each against a purchase order list.

    OutlookKnowledge base
  • New starter set-up

    Writes the welcome pack and drafts the first-week emails.

    CalendarOutlook
  • The weekly operations report

    Pulls the week's notes and figures into one page.

    DriveDocuments
  • Meeting follow-ups

    Turns meeting notes into a list of actions and a summary email.

    CalendarDocuments
  • Supplier reminders

    Finds what is due and drafts a reminder to each owner.

    DriveGmail
  • Policy questions

    Answers staff questions from the handbook and policies you upload.

    Knowledge base
  • Request intake

    Reads a new request, works out what it is and who should take it.

    GmailMCP server
  • The monthly review deck

    Drafts the slides from the report.

    SlidesOneDrive

What starts an operations bot

A task can begin in six ways.

When it startsA job it fits
A scheduleFridays at 3pm, or the last working day of the month.The weekly report and the month-end invoice check.
A webhookYour people or ticketing system sends a signal.The new starter pack, or a request from a ticketing tool.
A new Gmail messageA message lands in a shared inbox.Request intake, or an invoice arriving in the finance inbox.
A typed requestYou ask for it when you need it.A one-off meeting summary or a list of suppliers.
The plannerA bigger request is split into steps.A report that needs figures gathered and slides made.
A saved botYou open it and run it again.Any job you saved, on the day it comes up.

An example run: setting up a new starter

New goalExample
A new account manager starts on Monday. Set up their first week.

Result ready. Save it as a bot and start it from a webhook when your people system logs a new hire.

Connect the systems operations already runs on

Native connectors cover Google, Microsoft, Meta and LinkedIn. Operations usually also runs on a ticketing tool, a people system, an asset register or an accounting package. Those connect through MCP servers. Someone technical sets each one up once, and after that agents use it like any other tool.

Map the job before you connect anything. The guide below shows how.

  • Google and Microsoft connectors, ready to use
  • MCP servers for other systems, internal ones included
  • A goal on top

Two guides for the first operations agent

What an AI operations agent costs in TobyBot

Pro is $59 a month for 2 users and 5k actions and triggers a month. Team is $299 a month for 10 users and 25k actions and triggers. Enterprise is talk to sales, with unlimited users and actions, an implementation team and training. Details are on the pricing page.

AI agents for operations: frequently asked questions

Which operations jobs should an AI agent take first?

Pick work that repeats, follows rules you can write down and gives a result someone can check quickly. Month-end checks, onboarding packs and weekly reports are common first picks.

Can TobyBot work with our ticketing or accounting system?

Yes, through an MCP server. Systems beyond the native Google, Microsoft, Meta and LinkedIn connectors, including internal ones, connect that way.

Do we need developers to set it up?

Not for tasks that use the Google and Microsoft connectors and the knowledge base. Connecting an internal system through an MCP server needs someone technical, once.

How do I see what an operations agent did?

Every tool call and result shows while the task runs, with the token count. A running task can be paused, and each run keeps logs and traces.

What happens when something does not match?

TobyBot plans each task from your request, so say what you want done with exceptions. In the month-end example, the request asks for a list of the invoices that do not match, so a person can look at them.

Keep reading

Bring the job your team dreads at month end.

Book a demo and we will run it in TobyBot while you watch.